Refund Policy

Last Updated: 11/18/2025

At Her Temple, we take pride in offering high-quality luxury hair extensions. Due to the nature of our products, all sales are final.

1. No Refunds

We do not offer refunds under any circumstances, including:

Change of mind

Incorrect order placement

Dissatisfaction based solely on preference

Shipping delays caused by the carrier

ALL SALES ARE FINAL.
PLEASE REVIEW YOUR ORDER CAREFULLY BEFORE CHECKOUT.

2. Exchanges

We do not offer exchanges, as our products are hygienic items and must remain sealed and untouched.

3. Order Issues

If you believe there is an issue with your order (e.g., incorrect item received), please contact us within 48 hours of delivery.
The product must be:

In original, unopened packaging

Unworn, uninstalled, uncut, and unaltered

Email us immediately at:
📩 support@hertemple.com

Please include:

Your order number

Photos/videos of the issue

A detailed explanation

We will assist you promptly.

4. Lost or Stolen Packages

Her Temple is not responsible for packages marked “delivered” by the carrier.
Please contact the carrier directly to file a claim.